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Checking-In to Your Future Office: The Rise of Hoteling

 Spotlight on Technology


In the ever-evolving landscape of facilities management, the concept of hoteling office spaces has become a more appealing option to promote workplace flexibility and efficiency. Where traditional offices were once stationary and singular in ownership, today’s audience may want something more dynamic, and facility managers seek space optimization. Whether you’re considering hoteling office space or skeptical, the opportunity may be advantageous to your organization.


Advantages of Hoteling:


  • Get the Most Out of Your Space: As organizations offer hybrid work schedules, managers can maximize their office real estate through hoteling and create new spaces for team collaboration. Partners offering hoteling for clients can access Space Planning applications to assist in organizing their hoteling schedule and adjusting their courier services to support staff.


  • Employee-Empowered Work Stations: The modern workforce values flexibility and ownership in their work environment. Hoteling is a great opportunity to create a fluid space where employees can opt for more collaboration and support staff can personalize stationed desks with various amenities.


  • Concierge Services: Hoteling can enhance concierge services within an office space. On-site staff can sanitize and place personable items at reserved desks, showing the value in the details of a partnership with heart. Senior Vice President and Partner Kim Oleniacz shares how IST is tailoring their facility management offerings for hoteling. “They sign up for a location. We have lockers to store their personal items. We wipe down and set up their space and then when they're done for the day, we come back in, we clean that all up, we pack everything up and then put it away for the next time that they come in.” The value is in the name, hoteling, referencing the amenities one may experience at a hotel. By amplifying your concierge to support this work model, managers can elevate the office to level of a luxury hotel.


  • Cost-Savings: Ultimately, cost-savings is what facility managers are looking for when implementing change. Hoteling office spaces can help organizations reduce costs associated with office space and resources. By implementing a shared desk model, companies can optimize their space utilization and potentially downsize their office footprint, resulting in significant cost savings. Additionally, hoteling office spaces can help reduce the environmental impact of traditional office setups by minimizing the use of resources such as energy, furniture, and office supplies.


Considerations for Hoteling:


While hoteling offers numerous benefits, it also presents unique challenges that facility managers should address.


  • Auditing Available Resources: Managers should ensure equitable access to resources and amenities for all employees. Having reliable reservation systems and protocols is paramount to prevent conflicts over desk availability and guarantee a smooth booking process for employees.


  • Auditing Employee Interest: Crowdsource your workforce and confirm their interest in more collaborative spaces. Equally, consult leadership that the current hybrid schedule will remain before expensing the resources needed to make hoteling effective.


  • Consult with an Outsourcing Partner: To implement hoteling successfully and add technology to support this change, consider the value of an outsourcing partner that can easily adapt technology to meet your specific office space.


The rise of hoteling office spaces represents a significant shift in the way workplaces are designed and managed. In 2024, 75% of organizations plan to reduce their overall office footprint through hoteling. By embracing this flexible and adaptable approach to office design, organizations can optimize space utilization, promote workplace flexibility, and reduce costs. However, it is essential for facilities managers to carefully plan and manage hoteling office spaces to address potential challenges and ensure a positive experience for employees. As the workplace continues to evolve, hoteling office spaces are poised to play a central role in shaping the future of facilities management.


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