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Outside-IN Podcast: Creating Leaders in Your Workforce

Ep. 20: Outside-IN Podcast: Creating Leaders in Your Workforce

There is no ceiling to what a business can accomplish when its workforce feels empowered. On Outside-IN, host Brad Burgess speaks with IST Management Operations Manager Andy Inman about employee recognition, creating leaders, and its impact on the overall operation. Also in discussion: localized leadership that transcends to the C-Suite, building problem-solvers, and IST's many successful initiatives to empower its team. 

 

Investment from the entry-level to the executive-level employee builds a company that firmly reflects its customer service commitment and continues to thrive. Find what you may be missing to create effective leadership within your workforce on Outside-IN. 

Ep. 20: Outside-IN Podcast: Creating Leaders in Your Workforce


How IST's Smart Solutions Are Shaping the Future of Mail in Education and Beyond

Revolutionizing Package Management

By Brad Burgess • 30 Oct, 2024
In this episode of the IST podcast Outside In, host Brad Burgess sits down with industry veteran Stuart Schwartz, Senior Vice President and Partner at IST Management, to explore how technology is revolutionizing the management of mail and packages in higher education and beyond. With nearly 30 years of experience in the outsourcing industry, Stuart shares insights on the importance of building strong relationships with clients, selling with integrity, and fostering innovation. The conversation highlights IST's cutting-edge kiosk and smart locker systems, which are transforming how universities and businesses manage the surge in package deliveries driven by on-demand ordering.
Outside In Podcast thumbnail, AI Tools Shaping the Legal Industry

AI Tools Shaping the Legal Industry

By Brad Burgess • 16 Aug, 2024
If you're curious about how IST uses AI to help our legal clients catch up and compete in today's competitive market, this episode is for you. On Outside-IN, guest Jordan McQuown (CISO/CIO of IST Management) delves into his early interest in technology and where he sees it headed. We discuss Image Recognition, Text Analysis, Named Entity Recognition, and Language Translation, which accelerate processes, reduce human error, and improve litigation efficiency. To learn more about how AI technology is reshaping litigation and optimizing decision-making, you won't want to miss this episode.

Disrupting the Legal Space: The Rise of AI in eDiscovery

By Brad Burgess • 21 Jun, 2024
Dive into eDiscovery and AI in our latest podcast episode featuring IST's Senior eDiscovery Project Manager/Sales Engineer Sara Asgur! Listen as Sara shares her journey in the field and the revolutionary ways AI is being utilized to streamline the review process. Discover how AI significantly reduces review volumes, boosts efficiency, and enhances consistency for small to mighty firms. Uncover tools such as machine translation, email threading, and ChatGPT, changing the game for clients. This episode guarantees insights into AI's role in enhancing project management and creating a more dynamic, adaptable service. Tune in for a fascinating discussion that challenges the view of AI as a mere replacement for human expertise.
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