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Outside-IN Podcast: Moving to Digital Mail - How It's Done and Why It Matters
Ep. 19: Outside-IN Podcast: Moving to Digital Mail - How It's Done and Why It Matters
When firms expand their operations, they shouldn't have to compromise fast and secure communication with physical mail. Digital Mail is one part of this solution. By scanning mail into a document management system, firms rely less on stationary mailrooms and eliminate the time-consuming tasks of receiving mail.
The second part is the unique partnership needed to implement and successfully adapt it to meet the needs of each client.
Operations Manager Kimberly Hamamoto discusses IST's collaborative partnership with a multi-campus firm in California, optimizing a Digital Mail application and pairing it with IST specialists to keep the mail moving and service elevated.
Ep. 19: Outside-IN Podcast: Moving to Digital Mail: How It's Done and Why It Matters
In this episode of the IST podcast Outside In, host Brad Burgess sits down with industry veteran Stuart Schwartz, Senior Vice President and Partner at IST Management, to explore how technology is revolutionizing the management of mail and packages in higher education and beyond. With nearly 30 years of experience in the outsourcing industry, Stuart shares insights on the importance of building strong relationships with clients, selling with integrity, and fostering innovation. The conversation highlights IST's cutting-edge kiosk and smart locker systems, which are transforming how universities and businesses manage the surge in package deliveries driven by on-demand ordering.
If you're curious about how IST uses AI to help our legal clients catch up and compete in today's competitive market, this episode is for you. On Outside-IN, guest Jordan McQuown (CISO/CIO of IST Management) delves into his early interest in technology and where he sees it headed. We discuss Image Recognition, Text Analysis, Named Entity Recognition, and Language Translation, which accelerate processes, reduce human error, and improve litigation efficiency. To learn more about how AI technology is reshaping litigation and optimizing decision-making, you won't want to miss this episode.
Dive into eDiscovery and AI in our latest podcast episode featuring IST's Senior eDiscovery Project Manager/Sales Engineer Sara Asgur! Listen as Sara shares her journey in the field and the revolutionary ways AI is being utilized to streamline the review process. Discover how AI significantly reduces review volumes, boosts efficiency, and enhances consistency for small to mighty firms. Uncover tools such as machine translation, email threading, and ChatGPT, changing the game for clients. This episode guarantees insights into AI's role in enhancing project management and creating a more dynamic, adaptable service. Tune in for a fascinating discussion that challenges the view of AI as a mere replacement for human expertise.
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