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How to Stay Afloat in eDiscovery Today

How small firms can achieve great results with IST Management

A recent ACEDs poll identified 2023's challenge for most legal professionals- modernizing operations with new technology while maintaining strict budgets. Achieving the two can be a daunting, uphill battle for those familiar with this predicament. For attorneys tasked with multiple cases and fast turnarounds, the goal of leveraging AI tools and other technology is attractive. Still, it requires time to master, leaving firms stuck with manual processes that aren't competitive in today's industry. Businesses are hesitant to increase expenses in our present economy, and investing in the right eDiscovery service means wading through numerous vendor support options.

The odds can feel stacked and uncertain for smaller firms operating with modest budgets and team sizes. Fortunately, there are options specifically posed to bulk up a team's technology and size to contend against any competitor. Considering an eDiscovery vendor that provides full support and flexible pricing will make the difference in acknowledging and powering beyond the present challenge.

SaaS solutions for tackling eDiscovery

eDiscovery in the cloud is amenable to achieving greater agency and, ultimately, more capital. However, it requires a heightened understanding of every tool available within a platform to gain its total efficiency. Further, its immediate availability allows firms the opportunity to expand their casework and improve service levels. For vendors offering a SaaS eDiscovery model, cost and time become negotiable, and full support and insight, certain.

IST Management's SaaS eDiscovery solution gives firms access to precisely what they need for their service and supplies additional team members to make any case successful. Led by experienced project managers, IST's service can position support to keep business moving alongside advanced technologies for litigation. Project managers consult clients from the onset, aligning needs with effective solutions and generating faster workflows. IST's service includes every step of the litigation process, from collection to deposition, so no action is overlooked, and firms build a partnership with one vendor versus multiple.

With this option, firms of any size can offer a defensible service for any case at a price that doesn't leave attorneys weighing quality over cost. In turn, they can profit by providing their clientele with a heightened service and generating increased revenue.

Managed Service Agreements

Managed Service Agreements translate to transparency in eDiscovery cost. The legal world pivots quickly, meaning even the most liberal budget can be cause for concern. Consider how quickly data has grown in the last five years or the rapid acceleration AI tools have offered eDiscovery. For many attorneys feeling like their operations are catching up with the industry, having a long-term solution for litigation support is invaluable.

MSAs are determined by data volume, offering a hugely discounted price per GB plan at a fixed monthly cost. Firms not only save money in hosting fees, but the contracted price also helps determine their clients' cost structure, guaranteeing a profit regardless of industry challenges.

The added efficiency resulting from project managers included in IST's partnership increases service times and strengthens workflows. Vice President of Legal Solutions Greg Caraway offers, "We can provide the top-level technology, and then we can personalize it to what the client needs. We can provide that for them, not only the technology but also the people."

Rising Above Future Challenges

Technology will undoubtedly continue to influence how litigation operates, but people driving the technology will remain the highest determinant in which firms will be successful in 2023 and beyond. SaaS eDiscovery provides a lifeline through a partnership that collectively succeeds. Leveraging technology and maintaining budgets can be achieved by investing in a vendor who not only offers an eDiscovery solution but also drives the process. IST Management's litigation support service can help alleviate legal stresses by bringing even the modest firm to the head of the competition.