At IST Management, we understand that each client and implementation process is unique. However, our tried-and-tested, flexible approach ensures the transition is seamless, efficient, and tailored to your specific needs. We're excited to share an inside look at our implementation process, during which we work side-by-side with our clients to deliver an optimized transition plan that adjusts to any timeline.
Our priority is to minimize disruption to your operations during the transition. We start by outlining a detailed schedule of events tailored to your needs, setting the stage for an on-time and successful implementation.
Our proven nine-step methodology guarantees a smooth transition for all parties involved;
1. Document Everything: The first step involves thorough documentation—an implementation manual contains all steps, deadlines, and necessary equipment details.
2. Assign a Senior Implementation Manager: This individual will remain dedicated throughout the entire process, ensuring that all current procedures are accurately documented and IST systems are effectively implemented.
3. Transition Period: We overlap with the current operation to document and validate all existing procedures and propose areas of improvement.
4. Weekly Meetings: Regular communication is vital. Our team meets with you every week to discuss progress and future action steps.
5. Daily Communications: Your Implementation Manager will provide frequent updates to keep you informed about completed actions and the day's events.
6. Choosing the Right Staff: Based on your company's needs, we decide whether to incorporate your current employees or staff with our team members. You, the client, will always have a say and be allowed to meet potential candidates.
7. Communicate with End Users: We help inform all your employees about the transition in advance to ensure everyone is on the same page.
8. Measure Your Success: We provide a comprehensive 30-day evaluation report to ensure we are exceeding your expectations.
9. IT Implementation: Our Technology team liaises with yours to ensure all security policies and requirements are met during the IST software installation. IST’s proprietary software IST Suite, ensures that every service is tailored to your operation and functions precisely how you envision.
At IST, we pride ourselves on being proactive, communicative, and flexible. We ensure that the transition is a seamless experience for you and your team. Our approach enables you to focus on your core business while we transition your facility management services smoothly and efficiently.
IST Management Services, Inc.
1341 Moreland Ave SE, Atlanta, GA 30316