Operations You Can Measure with IST Support Center

Our proprietary software, IST Suite, changes the game for facility management operations by enhancing service levels with reporting and change management at the click of a button. Developing IST Suite removed the need to patch together multiple 3rd party software systems and fully integrate a suite of technology into one usable application. 

The customer-facing side of Suite, the IST Support Center, equips users with complete foresight for their operation. With the ability to make service requests, view open requests, review reporting, and perform analysis on service activities in real-time.

This comprehensive enhancement offers improved user experience, system capabilities, and backend efficiency. With the IST Support Center, you can measure various essential operations crucial to your facility management success. Let's look at IST Support Center's key features and how they can benefit your business. 

1. Lightning-Fast Performance 

The Support Center has been revamped with cutting-edge web technologies, resulting in a user-friendly system with lightning-fast performance. The intuitive user interface ensures smooth navigation aligned with your digital tools.

Access live reporting for instant insights into your operations. Create and monitor tasks and make informed decisions as events unfold in real-time.

2. Enhanced Connectivity Across Devices

Experience the mobility of the IST Support Center with its fully responsive design, allowing access from any device. Whether at your desk or on the go, the IST Support Center adapts to your workflow.

The Support Center can also be a landing page for organizing your operation. It features layouts where you can group and identify teams and leadership, helping employees connect with every team member.