IST's Work Order System: In Action
Spotlight on Technology
IST's Work Order System: In Action
Any leader knows how important every moving part is to the greater operation and, more so, knows the potential impact when something fails. For those managing multi-campus facilities or hybrid working structures, understanding every task can be a cumbersome obstacle for even the most organized manager.
Helping ease the process of requesting, tracking, and reporting any non-standard to-do is IST's Work Order, an easy-to-use application through our proprietary software, IST Suite, that strengthens the entire business.
Requesting Work at the Click
Work Order's power is in its focus on simplicity, both in design and benefit to the user. Through the application, non-standard support requests can be made from a desktop or phone as quickly as someone notices. Once submitted, requests are viewable via the Work Order Dashboard, tracking pending orders and issuing reports when completed. This simple process keeps managers and team members ahead of any what-ifs that may upend the primary operation.
Work Order's reporting features replace timely, error-prone spreadsheets with a more sophisticated and seamless log.
Creating Order for Even the Busiest
Designed to complement mail, print, and hospitality services, Work Order helps prioritize tasks efficiently, making more specialists available and accountable for operational responsibilities.
Beyond essential facility maintenance, users gain the advantage of foreseeing upcoming requests. Operations Manager Mark Whitley notes that Work Order can assist in logging and tracking office furniture used in temporary offices, such as printers, workstations, and phones. This ability has allowed clients to expand its use to track the overall movement of their inventory.
Whitley has also seen Work Order used to schedule all third-party expenses, like quarterly exterminator visits and carpet cleaning. Anticipating service requests saves money and prevents potential issues that stall work. It's a managerial win.
Reporting a Valuable Workforce
Additionally, Work Order's tracking and reporting demonstrate the actual value of your workforce and partnership.
Regional Operations Manager David McElhinney says, "It tracks all the little things that we do for our clients that aren't always noticed, aren't trackable. So moving boxes, going into a file room, helping move an office, things that aren't easily trackable. It gives us the data, shows what we're doing, shows how we support our client."
Knowing the value of a Facilities Management partnership should be easily felt. Work Order ensures that for IST clients.
IST's Work Order Application and Dashboard
Non-standard facility tasks are positive when you don't notice them - room preparations, moving inventory, changing lights- anything that supports a business' operations. Work Order effectively takes on tasks, so you only notice the quality of work and workforce.
Contact Info
IST Management Services, Inc.
1341 Moreland Ave SE, Atlanta, GA 30316