IST Management Services:
IT Support Team
Andrew started with IST in May 1999. Since that time he has moved up the ladder from Service Specialist to Director of Project Management, and is currently the Vice President of Technical Solutions in Atlanta.
Andrew handles project planning and execution for the various IST software systems and works directly with our development team for enhancing our existing platforms. He has been instrumental in the development and deployment of IST's electronic document management platforms. Andrew is married and has one son.
Marc is a Senior Software Developer for IST Management Services, Inc. Marc has nearly 20 years of development and project management experience in both the private and public sectors. Marc earned his undergraduate degree with a major in Business Administration and a minor in Computer Information Systems from Northern Arizona University and a Master of Business Administration with an emphasis in IT Resource Management from Central Michigan University. Marc lives in Dunwoody with his wife and two dogs.
Charles is a Network Analysis for IST. He started In October 2017. Charles has 3 years of IT support experience and 9 years in the Air Force Reserve. He also has CCNA and Security + certifications. He has a degree in Computer Science.
Daniel Blechinger is the Chief Information Officer (CIO) for IST Management Services, Inc. Dan has expertise in the development of state-of-the-art hardware architectures, software solutions and wide area networks for international companies. He has accumulated over 20 years of IT experience managing global projects and designing software applications. Dan has 8 years of prior management experience with 4 years as a chief information officer and 12 years of systems/software engineering knowledge from careers at TESA Entry Systems, Scientific-Atlanta and Photocircuits Corporation.
Dan has been influential as a member of the Telecommunication Industry Forum (TCIF) and Society of Cable Telecommunications Engineers (SCTE) in establishing standards for business-to-business communications. He has a full range of business systems skills with specialties in scanning and electronic data interchange technologies. Dan received his bachelor of science in industrial engineering from Rochester Institute of Technology in 1985. He resides in Auburn, Georgia with his wife and two sons.
Derek is a Network Analyst for IST providing installation, configuration, amelioration, and troubleshooting support for IST’s Facilities Management sites including support for hardware, software, firmware, and networks. Derek specializes in customer service and support with a background in Linux and Microsoft systems, root-cause troubleshooting, and interpersonal communication.
Tremayne is a Network Analyst for IST. He started in early 2017. Tremayne specializes in helpdesk support. Tremayne graduated from the Art Institute of Atlanta, with a degree in Computer Animation. He is pursuing his passion of information technology and network infrastructure.
Chris is a Junior Network Analyst for IST Management, starting in early 2016. He has over 13 years of prior experience with customer service. Throughout these years, Chris has developed many leadership qualities stemming from leading, training, and developing his own teams. He is pursuing his career in networking and has a passion for technology.
Dennis is a Senior Software Developer for IST Management Services, Inc. Dennis has accumulated over thirty years’ experience at Fortune 50 companies in Operations Management, Sales Management, and in Information Technology development and management including database marketing, customer integrations, web application development, and custom technological solutions. Dennis has been with IST since 2011 and has a BS in Information Technology with a concentration in Web Application Development. Dennis lives in Marietta, GA and has two daughters.
Ravi started with IST in January 2017 as a Senior QA Analyst. Ravi has nearly 20 years of IT experience as a quality assurance analyst, worked across several industries (Healthcare, Payroll, Telecom, and Retail). Ravi earned Master of Computer Applications degree from Osmania University, India. As a quality analyst Ravi’s main role is to improve software products and applications. Ravi lives in Suwanee.
Chris Ionetz is the National Director of information technology infrastructure for IST Management Services, Inc. Chris has accumulated over 16 years of IT and 4 years military experience. Chris’s background includes managing all aspects of technology with a focus on developing and deploying world class solutions. Chris has 20 years of prior management experience with 2 years as a chief information officer for companies like AT&T wireless, IKON office solutions, Metadigm Services and QTS datacenters. Chris received his bachelor of science in computer science from Central Texas College. He resides in Barrow County, Georgia with his daughter.
Serina has over a decade of experience in various industries and various companies in a variety of roles. Now working at IST as a Software Engineer she works to improve the day-to-day experience of the development team. She lives in Kennesaw with her family, two cats and a dog.
Jerrod Kynard is the National Director of IT Services. Jerrod has over 17 years of experience in the Information Technology industry, and provides a leadership role to the IT Services team. Jerrod is specialized in Network Administration, Network and Software planning/implementation, client relations, and field training. He also specializes in Microsoft Systems with a wide range of technical troubleshooting. Jerrod has completed training courses for Microsoft Certified Systems Engineer, Exchange, Networking Essentials and Novel.
Gregory is a Senior Software Developer for IST Management Services, Inc. Greg has nearly 20 years of development experience in both the public and private sectors. Greg published his first commercially available video game at the age of 14. Greg has a BS in Computer Information Systems degree from Virginia Tech University and lives in Midtown, Atlanta.
Greg Mauk is the Vice President of IT Services for IST Management Services, Inc. Greg has over 20 years of IT and Leadership experience. Prior to joining IST, he has served in leadership roles with various organizations ranging from 50 employees to over 180,000 employees.
Greg is currently responsible for providing direction and leadership to the IT Services team, as well as overseeing technology support and services for our clients. Greg studied MIS at the University of Rhode Island. He is originally from the Northeast and currently resides in Atlanta, Georgia. He is the proud father of 3 boys.
Richard Morgan has an undergraduate degree in mathematics and has worked for over 20 years covering all aspects of Information Technology. In addition to creating a #1 mobile application and widely-used open source elliptic curve math library, Mr. Morgan has been a frequent presenter on software development, operating system, security & cryptography topics at local programmer meetups and was a guest speaker for the 2014 ZendCon keynote panel on cryptocurrencies. His focus as the Software Architect is to improve technical standards within the organization and help deliver high quality software products to our customers.
Steve has 20 years of development experience, specializing in VB/C#.NET (web and desktop applications) and SQL for the last 10 years. Steve graduated with a computer science engineering degree from Florida Atlantic University. Steve's highlights include developing the results systems for diving and synchronized swimming at the 1996 Olympic Games in Atlanta.
Stephen Rouse is a Senior Software Developer and a recent addition to IST. He has over 5 years of development experience in .Net, Java, and other related fields.
Beginning work as a hobby game developer and web designer in his late teens, his curiosity opened him up to software development as whole. Stephen graduated from DeVry University and currently resides in Atlanta, Georgia.
Catherine began at IST Management as a Network Analyst in early 2018. Prior to that, she has worked as a Pharmacy Technician, an IT intern, and a Remote Support Technician Team Lead. With over 6 years of customer service experience, she aims to integrate her passion for helping others with her knowledge in tech. In addition to her Bachelor’s in Biology from GSU, she is a certified MCSA in Windows 10 and Cisco’s CCENT.
Peter Thomas has been a Network Analyst for IST Management Services, Inc. since April of 2018. Originally from Pittsburgh, PA, Peter has over eight years of professional business analytics experience, coupled with four years of database development, administration, and maintenance. He also has several years of experience in cloud based solutions and networking that comply with best practices in the industry. Peter is a creative and strategic thinker, with an impressive focus on customer service, satisfaction, and retention.
Alex Thompson is a software developer. Alex has over 3 years of experience in the IT development field. He specializes in ColdFusion, PHP, C#, and VB. Alex graduated from Clayton State University with a bachelor’s in information technology.
Gustavo joined IST in 2018. He has over 18 years of experience in Software Development, 15 of which he has spent managing development teams for Fortune 500 companies, across several Industries (Metering, Telecom, Retail Technology and most recently, MDM). His technical focus has revolved around the MS stack (.NET, C#, SQL Server) leveraging development methodologies (Waterfall, Scrum, Kanban). He has a Bachelors and Master’s degree in Electrical and Computer Engineering from Georgia Institute of Technology and lives in Cumming with his wife and two daughters.
Daniel works as a QA Analyst for IST Management Services, Inc. With over 10 years’ experience, he has worked in some of the largest corporations to the smallest start-ups around Atlanta. Daniel has specialized in web applications, database and security testing. While still a newcomer to IST Daniel has shown exemplary skills in identifying future pain points customers might run into. Daniel lives in Alpharetta, GA with his wife and cat.
Brennan joined IST in July of 2017. He has maintained numerous positions throughout his career with IST including site manager, implementation manager, and operations manager. His current position as a business analyst allows him to take customer ideas and translate them into a scope of work for the development team.
Davey Wheeling is a senior software developer at IST. Davey has 20 years of experience in IT development. Davey specializes in VB.Net and C#. Originally from New York, Davey graduated from AIU.
Kenny started as a Network Analyst in early 2017. Having worked 9 years at multiple Apple Retail Stores. Kenny is ACMT (Apple Certified Mac Technician) and iOS certified. In those 9 years Kenny was able to develop his skills in teaching customers on how Apple products operated and empowered customers to discover how their technology worked for them. As well as having a passion for technology Kenny also has a passion for the arts. Kenny is also very passionate about music having played guitar for 20 years, playing in a handful of bands. Kenny served in the United States Air Force Reserves first as a Fire Fighter then moving to Air Transportation and Logistics until his honorable discharge in 2011.