IST Management Services:
Hal Blackman is the president, chief executive officer and founder of IST Management Services, Inc. He has more than 24 years experience in sales and management. Hal’s vision is to create a diverse, global technology and service-based company that is focused and passionate about exceeding client expectations while simultaneously reducing their costs. Hal has built IST into a national company serving all major vertical markets from east to west coast with specialization on legal and corporate support infrastructures.
Concurrently, IST has remained the partner of choice for organizational support services boasting a 90% client retention rate since IST's inception in 1997. A cum laude graduate of West Virginia University, he holds a bachelor of science degree in business administration, with a specialization in human resources. Hal lives in Fayetteville, Georgia, and his sons, Joshua and Sean, both graduated from the Naval Academy and are serving in the US Navy.
Andrew started with IST in May 1999. Since that time he has moved up the ladder from Service Specialist to Director of Project Management, and is currently the Vice President of Technical Solutions in Atlanta.
Andrew handles project planning and execution for the various IST software systems and works directly with our development team for enhancing our existing platforms. He has been instrumental in the development and deployment of IST's electronic document management platforms. Andrew is married and has one son.
Brad Burgess started his career at IST as a Service Specialist managing a file room at a client site. As IST has grown so has his career and he now serves as IST’s Vice President of Marketing & Real estate. Brad leads a talented team of marketing experts handling the art and science of B2B marketing including; content marketing, social media marketing, email marketing, digital marketing, event management, business intelligence, brand marketing, lead generation, sales support and graphic arts design. As the Vice President of Marketing, Brad has played a critical role in helping IST grow from a 5 million-dollar facilities management company to an 80 million-dollar business process outsourcing company.
Brad has an Associates in Liberal Arts from Young Harris College and a Bachelor of Arts in History from the University of Georgia. Brad lives in Duluth, GA with his wife and son where he enjoys running, photography, blogging and traveling. Brad also services as an Assistant Scout Master for Boy Scout Troop 143 and as a photographer and graphic designer for the Lambert Lacrosse Boaster Club.
Joe Carroll started with IST as Vice-President, Human Resources in 1997. He has over 30 years’ experience in executive recruiting, human resources, and career coaching.
As executive recruiter and certified career coach, Joe has a unique blend of talents for matching the right people with the right job for both IST and its clients. His staffing and recruiting expertise expedites his clients’ search for top-shelf candidates typically within 45 days or less. Joe recruits for a variety of positions including paralegals, office managers, IT positions, legal administrators, CFOs, COO’s and attorneys.
Joe is certified as a Senior Professional in Human Resources by the Society for Human Resource Management. He is also a certified Career Management Fellow (CMF) through the Institute of Career Certification International. He is the author of a book called How To Get a Great Job in 90 Days or Less. He has conducted numerous seminars on recruiting and career management for several organizations including the Association for Legal Administrators and the International Facilities Management Association.
Joe earned his Bachelor’s Degree with a major in English from Queens College and his MBA from The College of Insurance (a division of St. John’s University) in New York.
Greg Caraway is Vice President of Legal Solutions for IST Management Services. Greg has over twelve years of experience leading project teams in the management of extremely large document processing and review engagements involving multiple terabytes of data. Previous to his current position, Greg was a Director of Client Services at DTI and a Practice Support Project Manager with Jones Day LLP. Greg has also worked as a Litigation Trial Consultant for GDC Animation creating trial graphics and animations. Mr. Caraway is a graduate of the University of Southern Mississippi with a degree in Software Engineering and a Master’s Degree in Design Computing.
Melissa DiGiulian is a Senior Vice President for IST Management Services, handling sales in the New York market. Melissa applied her background in sales to developing a true career with IST. Since being hired in 2008, she has quickly climbed to a vice president position while nearly doubling IST’s footprint in one of our most competitive marketplaces. In addition to her professional success, Melissa has advocated the state of Maryland as a spokesperson for approximately 200 promotional activities and nearly 50 charity functions raising money for Special Olympics, Best Buddies, and smaller organizations. Melissa graduated from the University of North Carolina with a bachelor of science in business administration and a concentration in marketing.
Dale McKee serves as vice president of finance for IST Management Services. He has a combined 20 years experience in public and private accounting. Approximately 15 of those years, Dale worked in operational accounting positions responsible for monthly accounting controls and compliance issues. He has been primarily responsible for corporate financial statement review and preparation for the past 10 years.
Dale has a bachelor of science in business with a major in accounting from Virginia Tech in Blacksburg, Virginia. He passed the CPA exam in May 1990. He and his wife live in Jonesboro, Georgia and have a daughter.
Lori Mitchum serves as vice president of administration for IST Management Services, holding over 20 years of experience in the human resources and administration field. Lori is certified as a Senior Professional in Human Resources (SPHR) by the HR Certification Institute as well as a Senior Certified Professional (SHRM-SCP) by Society for Human Resource Management. Prior to IST Management Services, Lori worked in the printing and graphic design industry, allowing her to bring not only a thorough understanding of employee administration to her current position, but also experience with marketing material creation & various design elements.
As the vice president of administration at IST, Lori’s responsibilities include proper administration and management of employee relations, benefits, payroll and law. In addition, Lori oversees all company functions, association conventions & employee communication programs. Lori attended Kennesaw State University, majoring in international business. Currently residing in Marietta, Georgia, Lori is happily married with two daughters.
Kim Oleniacz is the Senior Vice President/Partner of IST Management Services based in Pittsburgh, PA. Kim possesses over 35 years of experience in operations management and sales of on-site services to include: copy, mail, production mail, fax services, records management, receptionist, forms management, and much more. Kim has experience working for Ameriscribe, Pitney Bowes, and Archer, in both an operations and a sales capacity.
After many proven years of accomplishments, she joined IST with a desire to continue to build a strong focused outsourcing company that delivers the highest degree of service. Kim's passion is all about building solutions for IST clients across the country! Kim enjoys traveling, spending time with her husband, children, and Grandchildren. Her family and work family is all very important and valued, this focus has led to her success within IST!
Tim Richardson is vice president, operations and implementations for IST Management Services, specializing in project management, systems, procedures and technology enhancements while managing the operations of all IST sites throughout the U.S. He is also responsible for expanding client services, maintaining customer relationships and partnering with IST’s information technology department to enhance products and services. Prior to his promotion to vice-president of operations, Tim was the national director of operations.
He joined IST in 1999 as a service specialist and rapidly rose through the ranks, a true testament to IST’s career advancement opportunities. Tim lives in Atlanta, Georgia with his wife and growing family.
Stuart Schwartz is the Senior Vice President/Partner for IST Management Services. He has over twenty years of sales, operations and management experience and over 15 years experience in facilities management. He spent over 5 years at IKON Office Solutions as an account manager, sales manager and general manager with responsibilities for sales and operations for IKON's Facilities Management and Legal Document Services Divisions.
After leaving IKON, he has spent the last 1-1/2 years with Oce Business Services, formerly Archer Management Services, calling on Fortune 1000 companies in the State of Connecticut. Stuart has signed numerous contracts throughout the country for both organizations. He has worked in a family owned business and owned his own business in support services. Residing in Trumbull, Connecticut, Stuart has been married for 25 years and has two daughters and a son.
Bob Seabolt joined IST as Chief Operating Officer in September 2018. After 13 years as an accomplished litigator and trial lawyer, Bob served as managing partner of Virginia-based Mays & Valentine from 1993-2000. As managing partner, Bob oversaw expansion of the firm by 45% and eventually merged 150 Virginia lawyers from Mays & Valentine into Troutman Sanders in 2001. Bob served in senior management at Troutman until 2018, most recently as Chief Operating Officer, where he was responsible for technology, real estate, human resources and office operations for Troutman’s 12 offices in the U.S. and over 650 attorneys. Bob's areas of expertise include law firm strategy, partner performance management, revenue enhancement and cost reduction initiatives. He is a graduate of the University of Richmond and the University of Virginia Law School. Bob and his wife live in Richmond, Virginia, and have two daughters in the working world.