IST Management Services:
Joe Carroll started with IST as Vice-President, Human Resources in 1997. He has over 30 years’ experience in executive recruiting, human resources, and career coaching.
As executive recruiter and certified career coach, Joe has a unique blend of talents for matching the right people with the right job for both IST and its clients. His staffing and recruiting expertise expedites his clients’ search for top-shelf candidates typically within 45 days or less. Joe recruits for a variety of positions including paralegals, office managers, IT positions, legal administrators, CFOs, COO’s and attorneys.
Joe is certified as a Senior Professional in Human Resources by the Society for Human Resource Management. He is also a certified Career Management Fellow (CMF) through the Institute of Career Certification International. He is the author of a book called How To Get a Great Job in 90 Days or Less. He has conducted numerous seminars on recruiting and career management for several organizations including the Association for Legal Administrators and the International Facilities Management Association.
Joe earned his Bachelor’s Degree with a major in English from Queens College and his MBA from The College of Insurance (a division of St. John’s University) in New York.
Kerri Lidman is excited to be part of IST Management Services as the National Director of Legal Resource Management based in the corporate office in Atlanta, Georgia. Kerri's leadership role oversees the onsite placement of paralegals and legal assistants at law firms, corporate legal departments, and universities.
During the last four years, Kerri was been with her own consulting company that engaged law firms as an outsourced Chief Operating Officer. Kerri has over 25 years legal experience in the Atlanta market, beginning her career as a paralegal and then moving to the management side of a law firm. Kerri has been an Executive Director and COO of law firms for 20 years. Kerri has successfully managed all aspects of a law firm, including branch office administration for the legal department of Zurich Insurance in Atlanta.
Ms. Lidman has been very active with the Association of Legal Administrators for a number of years in Atlanta and is a past board member. Kerri has also been active with the Red Cross providing disaster service recovery help to those in need at local, regional, and national disasters. Presently, she is on the Board of Directors for Children’s Healthcare of Atlanta/AFLAC Cancer Center for an annual sporting clay fundraiser “Shoot for All Better” that benefits the patients receiving treatment at the cancer center.
Ms. Lidman is a graduate of Johnson & Wales University with a B.S. degree in business management and earned her MBA in Organization Management from Georgia State University and was a member of the Golden Key International Honor Society. Kerri and her husband enjoy spending time in the North Georgia Mountains, and exploring the many hiking opportunities and wineries in the area.
Greg Mauk is the Vice President of IT Services for IST Management Services, Inc. Greg has over 20 years of IT and Leadership experience. Prior to joining IST, he has served in leadership roles with various organizations ranging from 50 employees to over 180,000 employees.
Greg is currently responsible for providing direction and leadership to the IT Services team, as well as overseeing technology support and services for our clients. Greg studied MIS at the University of Rhode Island. He is originally from the Northeast and currently resides in Atlanta, Georgia. He is the proud father of 3 boys.
Linda Muller joined the Executive Team at IST Management Services as Vice President, Records and Information based at the corporate office in Atlanta, Georgia. Linda's leadership role oversees support to clients including the design, implementation and maintenance of records management systems as well as policy, procedure, and protocol development.
In her prior role as Ricoh Legal’s Principal Consultant, Linda provided strategic information management compliance consulting with many Fortune 500 and AmLaw150 customers centered on legal records management, document workflow and managed services. With twenty-five years’ experience in records and information management, primarily international law firms including Perkins Coie LLP, Morrison & Foerster LLP and Vinson & Elkins LLP, Linda has successfully managed technology implementations, data conversions, practice management problem-solving and solution building with legal practice groups, administrative departments, and regional offices.
As a Certified Records Manager and Information Governance Professional, Linda has been instrumental in building strategic records management compliance plans for organizations by providing an in-depth analysis of existing RIM processes. As a trained TQM facilitator, Linda has led global teams to standardize firm-wide procedures, records retention policies, destruction guidelines, space management and construction of decentralized service centers.
Linda is an active member of the Association of Records Managers and Administrators (ARMA) earning her certification as an Information Governance Professional (IGP), Institute of Certified Records Managers (ICRM), Association of Imaging and Information Management (AIIM), Certified Electronic Records Management Practitioner (ERMp), International Association of Privacy Professionals (IAPP), and Information Records Management Society of the UK (IRMS). Linda is also a Contributing Advisor to the Master of Archives and Record Administration (MARA) program at the San José State University School of Library and Information Science.
Bob Seabolt joined IST as Chief Operating Officer in September 2018. After 13 years as an accomplished litigator and trial lawyer, Bob served as managing partner of Virginia-based Mays & Valentine from 1993-2000. As managing partner, Bob oversaw expansion of the firm by 45% and eventually merged 150 Virginia lawyers from Mays & Valentine into Troutman Sanders in 2001. Bob served in senior management at Troutman until 2018, most recently as Chief Operating Officer, where he was responsible for technology, real estate, human resources and office operations for Troutman’s 12 offices in the U.S. and over 650 attorneys. Bob's areas of expertise include law firm strategy, partner performance management, revenue enhancement and cost reduction initiatives. He is a graduate of the University of Richmond and the University of Virginia Law School. Bob and his wife live in Richmond, Virginia, and have two daughters in the working world.