IST Discover-E Case Study: Williams Montgomery & John LTD

Innovative • Service • Technology • Passion


Hand Arendall LLC

 IST Discover-E Case Study:

Hand Arendall LLC provides its clients with legal services in all areas of traditional civil practice. The firm was organized in 1941 and has more than 70 lawyers, making it one of the largest law firms in the State of Alabama. The firm has a fundamental commitment to providing quality legal services in a timely and cost-effective manner. Cases and projects are staffed with the goal of achieving success for the client with maximum efficiency. With offices throughout the southeast, Hand Arendall LLC is uniquely situated among the South’s major law firms to provide legal direction to clients throughout Alabama and the Panhandle of Florida.

IST’s Partnership with Hand Arendall

IST has partnered with Hand Arendall LLC since 2015 and supports all of the firm’s offices throughout the Southeast and clients nationally. Currently, IST offers a wide array of services through the IST Discover-E solution including case consultation, data collections, processing, hosting and nearline data storage. The firm has utilized IST Discover-E’s managed services and tiered pricing models in order to meet their overall needs based on the size of the matter for each client.

The IST Difference

The IST Discover-E project management team strives to provide the highest level of service through high-quality, expedient support. Prior to each case, the Discover-E team consults with the case team to learn more about their plan going forward, and puts together a solution to best fit their needs. IST Discover-E project managers have earned the trust of Hand Arendall LLC’s IT Director and attorneys as a speedy, accurate resource for getting results.

From the start of IST’s relationship with Hand Arendall LLC, IST has provided only the highest level, most quality-driven and cost-effective service solutions. The IST Discover-E solution has significantly reduced the amount of labor hours required to achieve the desired results for the firm’s clients. Our project managers at IST Discover-E provide unparalleled support for Hand Arendall LLC and will continue to do so in the future. Hand Arandall is just one example of how IST Discover-E is making eDiscovery easier, more efficient and less costly.

“Using IST Management’s Discover-E solution has allowed us to better serve our clients by not only providing them more accurate results in a timely manner, but also saving them money by reducing the amount of man-hours required to produce the results.  The high-quality level of service along with a robust product from IST are the key reasons we are able to do so.  It’s rare to find such amazing support these days, but with IST we have that and so much more.  We have a partner that will be there when we need them the most.  We continue to be amazed by the service they provide and the attention they have given us from Sales through Customer Support.”

- Melvin Evans

IT Director at Hand Arendall LLC